Privacy Policy

1. Introduction

Welcome to Relay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide to us when you register for an account, such as:

• Email address
• Name and contact details
• Billing information (processed securely by our payment provider, Paddle)
• Project data you upload (audio recordings, photos, and project details)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process your audio notes and images to generate quotes
• Process payments and manage your subscription
• Send you administrative information and updates
• Improve our Service and develop new features

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Your project data is processed securely and is only accessible to you and the systems required to provide the service.

5. Third-Party Services

We may use third-party Service Providers to monitor and analyze the use of our Service, as well as for payment processing (Paddle). We do not store or collect your payment card details. That information is provided directly to our third-party payment processors.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request a copy of your data or ask us to stop processing it.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@relay-ai.xyz